FAQ

  • STANDARD BED SIZE :
SINGLE BED : 90 x 200 / 100 x 200 / 120 x 200
( include 1 s. Bantal & 1 s. Guling )

DOUBLE BED
Queen : 160 x 200 
King : 240 x 200
Super King : 200 x 200
( include 2 s. Bantal & 2 s. Guling )

  • STANDARD BEDCOVER SIZE
SINGLE BED : 160 x 230 until 180 x 230
Queen : 220 x 230
King : 240 x 230
Super King : 260 x 230



  • PILLOW & BOLSTERCASES SIZE :
Standard ( Florence, Comforta, Dreamline, Simmons, etc) :
- Pillow : 50 x 70
- Bolster : 38 x 100

Jumbo ( Serta, Kingkoil, Lady Americana, etc ) :
- Pillow : 51 x 76
- Bolster : 40 x 105

*any other special measurement on your bedding set, kindly leave note or contact us for further details 
*tebal kasur / matrass setiap brand berbeda ( satndar 30 - 35 cm , berhubung custom-made sangat disarankan untuk mengukur tebal kasur Anda untuk hasil pemasangan yang maksimal
*ukuran diatas adalah ukuran standar dari Bedding, jika ada ukuran diluar ukuran tersebut ( contoh : request Ukuran Bedcover lebih besar / Bantal Jumbo ) boleh didiskusikan dengan kami & akan ada penyesuaian harga dari Price List


  • SIMILARITY between Picture & Real Product
The similarity between the real product & picture is 90 - 95% depend on the photo editing, filter, lighting, camera screen, etc. If you are not sure of the colors / designs, You may always ask us ( DB Admin ) to take the picture of the real material before purchase, but please noted there will always be slightly different as there are a lot of aspects such as lighting, camera quality, etc.

  • DO YOU HAVE OFFLINE STORE / HOW CAN WE CHECK THE MATERIAL QUALITY?
Yes, you may find our Bedding Products @VIVERE Senayan City, Central Park, PIM, Jakarta Design Centre, South 78 - Gading Serpong, yet not all the designs are available there.

For Customers outside Jakarta area, we totally understand if you are uncertain to purchase before seeing the real product. 
If you were hesitate at first, We highly recommend you to buy our 
" SAMPLE MATERIAL OPTION " or " 2 Pillowcases " in advance which is less expensive & you can manage your expectation.

  • RETURN POLICY
Return is only allowed with the condition :
1. The bedding set is broken or incomplete when its received, kindly rechecked the products before using
2. We accept complaints for as long as two weeks upon products accepted
3. We can not accept products that has been used / washed 

  • PETUNJUK PENGEMBALIAN PRODUK :
1. Setelah Bedding Set diterima, diharapkan untuk langsung diperiksa kelengkapan produk, ukuran & warna apakah sudah sesuai dengan yang diorder.
2. Kami "HANYA" menerima Complain produk MAKSIMAL 2 minggu setelah produk diterima oleh Customer
3. Kami tidak menerima "retur produk" setelah produk "dicuci / telah dipakai "

  • LAMA PENGERJAAN / PRE - ORDER DURATION
Untuk semua Hotel Series kami tidak menyediakan " READY STOCK ". Waktu pengerjaan sekitar 14-21 hari kerja ( sabtu, minggu, dan hari libur nasional tidak dihitung) = 18 hari - 25 hari.
Dalam arti paling cepat 18 hari jika tidak banyak antrian orderan, Jika banyak antrian orderan makimal 25 hari.